2-Story Outside Cat Shelter Condo Enclosure with Escape Door
- 【�Outdoor & Indoor Use:】The asphalt roof protects your cat from baptism of rainwater and exposure under the sun. Plus, the raised floor and painted surface effectively keeps the inside dry, giving your little cat comfortable living environment. Hence, it’s ideal for both indoors and outdoors.
- 【�2-Story Design:】Our cat house features 2-story design that provides spacious activity space. The top-level balcony is an ideal area for cats to rest, have meals or enjoy sunbathing, while the downstairs enclosure serves as a private sleeping place. The roomy space is capable of accommodating 2 cats separately.
- 【�Jump Platform & 2 Front Doors:】Two large front doors are not only convenient for daily cleaning, but also much easier to catch and observe your little kitty. At the same time, the doors keep good air circulation. The jump platform on the side panel allows your feline friend to jump up and down, adding much pleasure.
- 【�100% Solid Fir Wood】Different from others, our premium cat house is constructed of solid fir wood and thicker panel with exquisite workmanship, which provides your lovely cat with optimal sturdiness and comes with a strong load-bearing capacity up to 44 lbs each layer.
- 【�Easy Installation:】The assembly is quite easy with pre-drilled holes and a complete hardware bag. All you need to do is follow the instruction step by step. After full installation, the overall dimension is 28” x 36” x 33” (L x W x H).
Please note: Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over $60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over $60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1.Furniture Delivery
Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
