23” Electric Fireplace, 5,000 BTU Fireplace Insert with Remote Control, Crystal Stones
- High-efficiency Electric Fireplace: This electric fireplace provides 5,000 BTU heat output, warming areas up to 400 sq.ft to ensure your living space stays cozy. With the flexible option of 750W or 1500W settings, you can easily change the heating modes for maximum comfort.
- Alter Flame Colors & Brightness: Enhanced with stunning crystal stones, this fireplace heater boasts 3 vibrant flame colors and 3 adjustable brightness settings to elevate your home ambience. Use the flame only or flame and heat simultaneously – that’s all up to you.
- Safe and Quiet Operation: Safety meets serenity in this ETL-certified electric fireplace, featuring built-in overheat protection and a quiet operation that will not disturb your peace. The adjustable thermostat lets you set the temperature between 65°F and 95°F, creating a safe and comfortable environment.
- Use Control Panel & Remote: Whether using the integrated control panel or the remote control, you can adjust settings such as power, temp, flame effect, and timer (1-8 hours). The remote control provides convenience and customization at your fingertips within an effective range of 20 ft.
- Recessed Design & Wide Application: This modern fireplace insert features a sleek recessed design that seamlessly integrates into any space. Perfect for living rooms, bedrooms, or any other room, it can be installed in a TV stand or mantel, adding warmth and style to your home.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over $60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over $60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1.Furniture Delivery
Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
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