About this item
- Multiple Flame Effects: This 26'' electric fireplace log heater is designed with 5 flame options & 5 brightness levels that can be adjusted to fit any occasion, including amber, blue, violet, breathing, and polar (brightness cannot be adjusted), allowing you to enjoy different atmospheres brought by the visual effects like the real fire to meet your various needs.
- High-Efficiency Heating: Unlike other simple electric log sets, we use infrared quartz & resistance wire heating to ensure higher heating efficiency for cozy warmth without drying out your skin or room. It can heat up to 1000 Sq. Ft with 5120 BTU heat output, allowing you to enjoy the comfort of warm sunshine in winter.
- Touch Screen & Remote Control: The electric log heater features a functional touch screen that allows you to easily turn on or off the power, flame, and heater, adjust the temperature up and down, or set the timer. Besides, you can use the convenient remote control provided (batteries not included), and it has a 20 ft/6M effective control distance.
- Higher Safety Protection: For safety reasons, our electric fireplace is equipped with an overheat protection device. It will automatically power off when reaching the limit to avoid overheating. Moreover, this CSA-certified heater is designed with a child lock, making it friendly for those families with children, so you can use it with peace of mind.
- 3 Operation Modes & Low Noise: With 3 operation modes for options (flame only, flame and heater, ember bed light & heater), this electric fireplace log insert is perfect for all seasons. In addition, the heater operates with low noise, combined with the 0.5-8H timer function, allowing you to sleep warmly and quietly at night without any worries.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over $60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over $60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1.Furniture Delivery
Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
Recommended Products