About this item
- About Delivery: The whole patio set will be delivered in 2 packages so the arrival time may vary. And the screw bag is in box 1. Dimension of the chair: 31"x 29"x 35.5"(L x W x H). Dimension of table: 20"x 20"x 19"(L x W x H).
- Perfect Slide & Swivel Combo: The 2 swivel rockers not only can rock back and forth but also features 360-degree swiveling. Such a perfect combination of rocking and swiveling will quickly drive away your fatigue and stress. And the reinforced rocking base with adjustable footpads makes it safe to use.
- Sit with Endless Coziness: Designed with wide and curved armrests and high backrests, the swivel rocking chairs are comfortable to sit on. Moreover, each chair is equipped with a back cushion, a seat cushion, and a waist pillow, which are filled with high-density fillings for more coziness.
- Built-to-Last Material: The main frame is made of reinforced metal, which is rustproof and anti-deformation. And the hand-woven mixed brown PE rattan is both elegant and durable for long service life.
- 2-Tier Coffee Table: The coffee table with a bottom shelf makes items always at hand. And its tempered glass tabletop fixed by 4 anti-slip bumpers is easy to clean. Moreover, the wraparound design prevents the breakage of glass effectively.
- Various Suitable Scenarios: The rattan surface and elegant patterns make the patio set suit for multiple occasions like the backyard, balcony, and poolside. In addition, maintenance is quite easy with the smooth zipper of the cushions.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over $60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over $60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1.Furniture Delivery
Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
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