Foam Dog Stairs for High Beds, Extra Wide & Deep Pet Ramp
About this item
- Give Your Loved Pet Extra Care: For younger, older, less mobile, or smaller animals, our 3-step foam pet steps will provide a convenient fast track. Your furry friend can reach the high bed, sofa, or floating window through this staircase and interact with you. And it would certainly be the best gift for them.
- Non-slip Design: The bottom of this pet stairs is treated with a special non-slip finish. The claw-shaped silicone can increase the friction between the product and the ground. This design can effectively prevent the steps from slipping when pets use the steps, which ensures it can be used on smooth tiles or hardwood floors.
- Sturdy and Long-lasting Material: Mainly made of a highly resilient sponge, our dog stairs can provide enough support for your pets and protect their joints. In addition, the high-quality sponge is not easily deformed and is perfect for long-term use. Our pet ramp can support up to 66 lbs and can be used by most of the dogs, cats, rabbits, etc.
- Easy to Clean and Store: The cover of this 3-tier pet step is very thick and hard-wearing with a suede touch, which won't make your pet slippery. You can use a vacuum to it for daily cleaning. In addition, the cover has a zipper, you can always remove it and use the washing machine for very convenient cleaning.
- Easy to Setup & Store: This product is packed in vacuum compression, after you receive the delivery, you need to open the package and let the product fully contact with air. Pet steps will be fully rebounded within 48 hours. And when you don't need to use it, you can also use the vacuum bag to store it.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over $60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over $60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1.Furniture Delivery
Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
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