Modern Cat Tree, 50" Multi-Level Cat Tower with Cattail Fluff Condo & Top Perch
- Multiple Resting Spots: Standing at 50 inches, this modern cat tower features multiple levels including a large top perch, a cozy hanging basket, a private cat condo, a plush bed and 2 jumping platforms that empower your cats to explore and sleep.
- Ultimate Play Station: The fully covered scratching posts meet cats' natural clawing needs as well as keep their claws healthy and sharp. In addition, the cat tree comes with an interactive dangling ball and a sloped climbing ladder, making them entertained and active.
- High-quality Materials: The top perch and the cat condo are made from hand-woven cattail, which is not only breathable and anti-wear but also adds a natural charm. Plus, the posts of this cat climbing furniture are covered by natural sisal ropes for long-lasting use.
- Comfy & Washable Cushions: Equipped with soft and pet-friendly cushions, this cat activity center will become your cats' favorite retreat, ensuring they feel pampered in their dedicated space. Moreover, the cushions are removable and machine-washable for easy maintenance.
- Upgraded Stability & Security: Designed with your pet's safety in mind, this multi-level cat tower features an anti-toppling strap and a widened base, ensuring a stable foundation even during vigorous play.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over $60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over $60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1.Furniture Delivery
Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
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