Modern Cat Tree, Tall Multi-Level Cat Tower with Double Condos, Jumping Platforms
- Double Large Condos: The cat tower features a ventilated condo to satisfy cats’ curiosity about their surroundings. Also, the dual entries facilitate easy access. Additionally, the bottom condo with felt enclosure creates a perfect retreat for a peaceful nap or a moment of solitude.
- Release Cats’ Instincts: The cat tree features scratching posts, cute kitty head-shaped scratching board and carpet that are made of natural sisal, which are perfect for satisfying your cat's natural urge to scratch and stretch. Thus, your furniture will not become a target for your cat's claws.
- Multi-level Fun for Kittens: To keep your furry friends entertained, the large cat tower comes with 2 pompom toys adorned with bells to stimulate your cat's hunting instincts, providing hours of fun and mental stimulation. Also, the multi-level design offers ample space for cats to explore and play.
- Uncompromising Stability: The modern kitty tower is crafted with sturdy plywood for durability. Plus, the large base and metal supporting posts promise enhanced stability. Thanks to the anti-tipping device, the tall cat tree will remain steady and secure, giving you peace of mind.
- Friendly & Exquisite Details: The indoor cat play center features anti-slip foot pads and safe curved corners to protect your floor and furry companions from unwanted damage. Additionally, the removable sisal carpets make your cleaning job easier.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping on orders over $60 to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Shipping:
• Cost: Free shipping on orders over $60.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1.Furniture Delivery
Due to the special customization required for large furniture items, the estimated shipping time is 4-6 weeks. For smaller furniture pieces, the estimated delivery time is between 2-4 weeks. We offer free shipping on all orders. If you have any questions about our shipping times, please contact us at mail to: [email protected]
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